right of withdrawal
Right to withdraw
Right of withdrawal
Right of withdrawal
- The right of withdrawal applies within 14 days in accordance with Section 355 (2) of the German Civil Code. From
receipt of the goods you have a cancellation period of 14 days. You
have the right to
revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named
who is not the carrier took possession of the last goods
. In order to make use of the right of withdrawal,
you must send us a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to
revoke this contract , to inform. The cancellation period is met if the notification
about the exercise of the right of cancellation is given within the 14 days.
According to § 312g paragraph 2 sentence 1 BGB, a consumer has no right of withdrawal in the case of a
off-premises contract or a
distance contract if the goods were specially made for a
customer or is tailored to their personal needs
. In terms of European law, this is based on Article 16 lit. c) of Directive
2011/83 (Consumer Rights Directive).
Consequences of revocation
If you revoke this contract, we have to repay all payments that we
received from you, excluding the delivery costs, immediately and
at the latest within fourteen days from the day on which theWe have received notification of your cancellation of this contract and
the package has arrived. For this repayment, we use the same
payment method that you used in the original transaction,
unless something else was expressly agreed with you. Under no circumstances will you be charged a fee for the repayment.
The refund can be refused until the goods have been received or
until you have provided proof of the arrival of the goods,
whichever is earlier. You must
return or hand over the goods to us
immediately and in any event not later than fourteen days from the day
on which you inform us of the cancellation of this contract. The deadline is met if the goods arrive within fourteen days before
the deadline expires. You have to bear the direct
costs of returning the goods in accordance with Section 357 Paragraph 6 of the German Civil Code.
You will have to pay the shipping costs for the return yourself.
In addition, you will not be responsible for the loss of a package.
You can take out package
insurance with your shipping partner if you want to be insured
in the event of a loss.
Exclusion of the right of withdrawal
The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods
which are not suitable for return
for reasons of health protection or hygiene,if their seal was removed after delivery. Examples: food, water filter, etc.
Therefore, if BP ER preserves or similar are damaged during the
transport, we ask you to report this immediately in accordance with § 121 paragraph 1 sentence 1 BGB. Failure to
notify the damage may result in an exclusion of the right of withdrawal.
You must bear any loss in value if, according to § 476 BGB, it is suspected
that the loss in value is not based on a material defect that existed from the start.
This is excluded if it can be proven that the wear and tear occurred on
transport to and from you. In fact, this is only
enforced with legal certainty if the loss in value is due to obvious
misuse , i.e. in the case of signs of wear, surface damage caused by physical influence
and unnecessary handling, can be traced back to you
. This also applies to incomplete returns.
Retention of title
Until payment has been made in full, the goods remain the property of Notrucksack.net.
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned Numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
4) Please enclose the delivery note and the cancellation form in the package.
B. CANCELLATION FORM
If you want to revoke the contract, please fill out this form and send it back.
Emergency backpack return
Pushkin Street 18
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Order number __________________ (4 or 5 digits)
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
(*) Delete where not applicable
PLEASE ENCLOSURE THE FORM IN THE PACKAGE. Otherwise, the return cannot be assigned or, if it is difficult to do through thorough research of the name, address, etc., we will charge a fee of €15..